Service Account Manager

Company: Olympus EMEA

Are you a dynamic professional with a passion for driving sales and fostering customer relationships? Envision yourself as a pivotal figure in elevating Olympus service offerings and expanding our market presence. If you possess the strategic acumen to cultivate and manage service contracts while demonstrating independence and field-focused expertise, the role of a Service Account Manager at Olympus Netherlands may be the ideal opportunity for you. Who are we looking for As an Service Account Manager, you will be responsible for finalizing service and maintenance contracts at hospitals and private clinics for Olympus products in the Netherlands. Your role involves initiating and following up on service contracts, renewing them, and conducting progress interviews regarding the agreements. We are looking for someone who is independent and has field - focused sales experience within the country. So, if you are passionate about building strong relationships, both internally and externally, and are eager to contribute to a company dedicated to making people’s lives healthier, safer, and more fulfilling, then we encourage you to read further. Meet the team Our team consists of four members, including two Account Managers and two Uptime Support Managers. We prioritize self-responsibility and value the freedom to contribute individual ideas and suggestions in our informal atmosphere. Open-mindedness is integral to our culture, and we actively seek opportunities to enhance our team dynamics. Collaboration is key, with a supportive ethos that encourages mutual assistance and a willingness to step in when needed. We hold regular meetings and plan team activities throughout the year. We’re eagerly anticipating the opportunity to meet you and believe you’ll find our team environment both welcoming and collaborative. Tasks Efficiently manage designated area in the Netherlands, overseeing service contracts and administrative tasks Independently and within a proactive team, boost market share for Olympus service offerings Proactively sell service products, collaborating with Account Managers from other business units Cultivate relationships with stakeholders in hospitals and institutions Vigilantly monitor and adjust service and maintenance contracts Actively participate in departmental and sales meetings Analyze data from ACE (Salesforce) and other systems, reporting daily activities Maintain communication with Account Managers, BU Managers, and the service department Attend cross-Business Unit meetings when required and actively engage in projects Requirements Bachelor’s degree (HBO level) required as the minimum educational qualification

• 2 years of expertise in a comparable field sales role, with a preference for experience within the healthcare industry and/or service contracts Documented track record in handling technical complex sales projects Demonstrates strong negotiation skills and high energy levels to drive successful outcomes Exemplifies unwavering integrity in interactions with both external and internal stakeholders Innately self-motivated with a resolute determination to achieve success Committed to personal continuous improvement and development, maintaining a keen focus on growth and enhancement. Outstanding oral and written communication skills in both Dutch and English Willingness to engage in travel within the Netherlands and a valid drivers license within the country We encourage you to apply, even if you do not tick all the boxes! Benefits Competitive base salary + quarterly bonus Company-provided pension + health insurance 28 holiday days per year Company car, IT equipment for both office & home setup Comprehensive onboarding tailored to your specific role Structured performance reviews and development opportunities Fitness membership discount Diverse company events We’re actively reviewing applications and encourage you to apply if this opportunity fits your career goals. Our talent team will assess your submission and reach out as needed. We’re excited to review your application and explore the potential of you joining our team. About Olympus Netherlands Olympus Netherlands is a key player within the Olympus EMEA region, with a dedicated team of over 80 professionals. We are committed to revolutionizing the field of medical procedures, collaborating with both public and private healthcare customers in the Netherlands. Our shared vision aims to enhance patient care and contribute to the overall advancement of medical technology in the country.